Fee Waivers must be approved prior to taking courses. When a fee waiver is approved, we will contact you with the login information to take the online course.
Fee Waivers are granted ONLY where the requirements are met. Fee waiver requests require you to accurately answer a series of questions. Additional documentation about HOUSEHOLD income will be required to determine if fees can be waived.
Upon receipt of all documents, allow 1-2 business days for processing. If you do not provide the necessary documentation for a fee waiver, the fee waiver request will not be considered or approved.
Please be aware that we cannot make exceptions to Fee Waiver requirements.
From the list below, please make a selection that pertains to your situation.
Required Documents:
If debtor does not provide the necessary documentation, a fee waiver request will not be considered.
Send ALL requested documents to:
Upon receipt of all documents, allow 1-2 business days for processing. If you do not provide the necessary documentation for a fee waiver, the fee waiver request will not be considered or approved.
Fee Waiver Department office hours are:
Your request does not meet fee waiver guidelines. According to the U.S. Department of Health and Human Services Federal Poverty Guidelines, your income and the number of persons in your family or household exceed the eligibility amount for a fee waiver.
Your income must be less than the numbers listed in the HHS Poverty Guidelines for your location. To review the United States Department of Health and Human Services (DHHS) guidelines: Go to https://www.payingforseniorcare.com/longtermcare/federal-poverty-level.html#title2
Please be aware that we cannot make exceptions to Fee Waiver requirements.
To pay for the course, please call 866 859-7323.
National Poverty Guidelines| Number of persons in your family or house hold | 48 Contiguous States and DC, PR, VI, Guam | Alaska | Hawaii |
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