[data-simplebar]{position:relative;flex-direction:column;flex-wrap:wrap;justify-content:flex-start;align-content:flex-start;align-items:flex-start}.simplebar-wrapper{overflow:hidden;width:inherit;height:inherit;max-width:inherit;max-height:inherit}.simplebar-mask{direction:inherit;position:absolute;overflow:hidden;padding:0;margin:0;left:0;top:0;bottom:0;right:0;width:auto!important;height:auto!important;z-index:0}.simplebar-offset{direction:inherit!important;box-sizing:inherit!important;resize:none!important;position:absolute;top:0;left:0;bottom:0;right:0;padding:0;margin:0;-webkit-overflow-scrolling:touch}.simplebar-content-wrapper{direction:inherit;box-sizing:border-box!important;position:relative;display:block;height:100%;width:auto;max-width:100%;max-height:100%;overflow:auto;scrollbar-width:none;-ms-overflow-style:none}.simplebar-content-wrapper::-webkit-scrollbar,.simplebar-hide-scrollbar::-webkit-scrollbar{display:none;width:0;height:0}.simplebar-content:after,.simplebar-content:before{content:" ";display:table}.simplebar-placeholder{max-height:100%;max-width:100%;width:100%;pointer-events:none}.simplebar-height-auto-observer-wrapper{box-sizing:inherit!important;height:100%;width:100%;max-width:1px;position:relative;float:left;max-height:1px;overflow:hidden;z-index:-1;padding:0;margin:0;pointer-events:none;flex-grow:inherit;flex-shrink:0;flex-basis:0}.simplebar-height-auto-observer{box-sizing:inherit;display:block;opacity:0;position:absolute;top:0;left:0;height:1000%;width:1000%;min-height:1px;min-width:1px;overflow:hidden;pointer-events:none;z-index:-1}.simplebar-track{z-index:1;position:absolute;right:0;bottom:0;pointer-events:none;overflow:hidden}[data-simplebar].simplebar-dragging,[data-simplebar].simplebar-dragging .simplebar-content{pointer-events:none;-webkit-touch-callout:none;-webkit-user-select:none;-khtml-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}[data-simplebar].simplebar-dragging .simplebar-track{pointer-events:all}.simplebar-scrollbar{position:absolute;left:0;right:0;min-height:10px}.simplebar-scrollbar:before{position:absolute;content:"";background:#000;border-radius:7px;left:2px;right:2px;opacity:0;transition:opacity .2s .5s linear}.simplebar-scrollbar.simplebar-visible:before{opacity:.5;transition-delay:0s;transition-duration:0s}.simplebar-track.simplebar-vertical{top:0;width:11px}.simplebar-scrollbar:before{top:2px;bottom:2px;left:2px;right:2px}.simplebar-track.simplebar-horizontal{left:0;height:11px}.simplebar-track.simplebar-horizontal .simplebar-scrollbar{right:auto;left:0;top:0;bottom:0;min-height:0;min-width:10px;width:auto}[data-simplebar-direction=rtl] .simplebar-track.simplebar-vertical{right:auto;left:0}.simplebar-dummy-scrollbar-size{direction:rtl;position:fixed;opacity:0;visibility:hidden;height:500px;width:500px;overflow-y:hidden;overflow-x:scroll;-ms-overflow-style:scrollbar!important}.simplebar-dummy-scrollbar-size>div{width:200%;height:200%;margin:10px 0}.simplebar-hide-scrollbar{position:fixed;left:0;visibility:hidden;overflow-y:scroll;scrollbar-width:none;-ms-overflow-style:none}.ticket-message-html p:last-child{margin-bottom:0}.ticket-message-html ul,.ticket-message-html ol{margin-bottom:.5rem;padding-left:1.25rem}.ticket-message-html{overflow-wrap:break-word}.ticket-message-html img{max-width:100%;height:auto;border-radius:.375rem;margin:.5rem 0}.ticket-message-html img.dc-news-img-small{width:min(100%,220px)}.ticket-message-html img.dc-news-img-medium{width:min(100%,480px)}.ticket-message-html img.dc-news-img-large{width:min(100%,720px)}.ticket-message-html img.dc-news-img-full{width:100%}.ticket-message-html img.dc-news-img:not([class*=dc-news-img-]){width:min(100%,480px)}.ticket-workspace__rail{width:3.25rem;flex:0 0 3.25rem;border-left:1px solid #e6ebf1;background:#f7f8fa;display:flex;flex-direction:column;align-items:center;gap:.35rem;padding:.65rem .35rem}.ticket-rail-btn{position:relative;width:2.25rem;height:2.25rem;border:0;border-radius:.5rem;background:transparent;color:#6c757d;display:inline-flex;align-items:center;justify-content:center;font-size:1.25rem}.ticket-rail-btn:hover{background:#fff;color:#313a46}.ticket-rail-btn.is-active{background:#fff;color:var(--jdw-orange, #f15a22);box-shadow:0 0 0 1px #e6ebf1}.ticket-rail-btn__count{position:absolute;top:.1rem;right:.1rem;min-width:.95rem;height:.95rem;padding:0 .2rem;border-radius:999px;background:#f15a22;color:#fff;font-size:.6rem;font-weight:700;line-height:.95rem}.ticket-tab-panel{margin-top:-.25rem}.ticket-tab-panel__bar{display:flex;align-items:center;justify-content:space-between;gap:.75rem;margin-bottom:.75rem}.ticket-tab-panel__title{font-size:.75rem;font-weight:600;letter-spacing:.04em;text-transform:uppercase;color:#6c757d}.ticket-tab-panel>.card{border:0;box-shadow:none;margin:0!important;background:transparent}.ticket-tab-panel>.card>.card-header{display:none!important}.ticket-tab-panel>.card>.card-body{padding:0}.ticket-tab-panel .ticket-account-match>p{margin-bottom:.35rem}.ticket-composer{position:sticky;bottom:0;z-index:8;background:#fff;border-top:1px solid #e6ebf1;margin:1.25rem -2.25rem -2.25rem;padding:.85rem 1.5rem 1rem;box-shadow:0 -8px 18px #313a460d}.ticket-composer-tab{border:1px solid transparent;background:transparent;color:#6c757d;border-radius:999px;padding:.28rem .75rem;font-size:.8125rem;font-weight:600;display:inline-flex;align-items:center;gap:.35rem}.ticket-composer-tab:hover{color:#313a46;background:#f4f6f8}.ticket-composer-tab.is-active{border-color:#d7dee7;background:#fff;color:#313a46;box-shadow:0 1px 2px #313a460f}.ticket-contact{display:flex;align-items:center;gap:.85rem}.ticket-contact__avatar{width:2.5rem;height:2.5rem;border-radius:999px;background:#3b82f6;color:#fff;font-size:.8rem;font-weight:700;display:inline-flex;align-items:center;justify-content:center;flex:0 0 auto}.ticket-contact__main{min-width:0;flex:1 1 auto}.ticket-contact__meta{display:flex;flex-wrap:wrap;align-items:center;gap:.35rem 1rem;margin-top:.15rem;color:#6c757d;font-size:.875rem}.ticket-contact__meta a{color:inherit;text-decoration:none}.ticket-contact__meta a:hover{color:#313a46}.ticket-contact__actions{display:flex;align-items:center;gap:.5rem;flex:0 0 auto}